Ready to be accountable for DEI and other people-centered initiatives, from the C-suite throughout all other levels of the organization
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Prioritize an experienced, effective, and ethically-minded investigation with The Norfus Firm.
Reacting to external regulatory demands represents only one reason organizations launch internal investigations.
Well-run organizations order inquiries in response to:
Taking a proactive stance outweighs speculation that can damage internal trust and brand reputation. Thus, early interventions focused on gathering elusive facts can prevent claims from mutating into lawsuits or compliance breaches.
By engaging outside investigators rather than internal staff subject to existing biases, you’re prioritizing the neutrality and fairness of the investigative process.
Even minor issues can erode trust between employees and leadership over time. Ongoing speculation around investigations can exacerbate the issue.
Bringing in objective outside specialists with no agenda demonstrates a genuine commitment to ethical management.
Our experience with complex litigation has taught us discretion. We build trust as neutral third parties who provide executive assessments with circumstances based purely on facts, not existing biases. Employees feel they can be more honest with external investigators. We do our part by emphasizing that we have no hidden interests and will guide the process toward fair resolutions.
When selecting a team to conduct sensitive internal investigations, few considerations supersede ensuring a disciplined, ethical, and efficient process.
Our firm stands apart by prioritizing these key areas:
When your company requires skilled guidance through a complex internal investigation, rely on proven professionals who bring disciplined and ethical approaches focused on safeguarding your interests.
Mistakes happen, even in well-run companies. When compliance issues do occur, view them as opportunities to improve policies and processes.
Focus first on limiting immediate legal risks – but we also recommend exploring longer-term changes that could prevent similar issues down the road, informed by the insights from the investigation.
While internal probes require effort and may garner unwanted attention, framing them as reinforcing the company’s ethical DNA can strengthen trust with employees, customers, and regulators. In our experience, organizations that approach investigations as a chance to improve tend to benefit from increased support and confidence.
With our guidance, your company can move forward stronger than ever. Reach out today to schedule a consultation.
We consider ourselves industry agnostic – that means that we have the great pleasure of working with clients that represent a myriad of services, products, and perspectives. More than what our client organizations do, we love working with clients who are:
Ready to be accountable for DEI and other people-centered initiatives, from the C-suite throughout all other levels of the organization
Open to engaging in uncomfortable conversations and facing hard truths that might be uncovered during our engagement.
Willing to properly resource DEI and other people-centered functions so the work does not fall on one or two people to execute.
We have had the honor of working with employees in over 20 countries and our work has led us to the following guiding principles:
The desire for genuine human connections is something that binds us all – regardless of background.
Employees need trusted spaces to raise workplace concerns and reimagined ideas about how work is done.
Organizations must take bold actions to move from good intent to tangible change.
For sustained and meaningful progress to occur, HR & DEI goals have to be set, widely and regularly communicated, tracked, and measured.
We are committed to partnering with clients to break down institutional inequities, increase representation across all levels of an organization and create spaces where people feel that they belong. Are you ready to elevate your people strategies?
“What’s the DEIL?” is a podcast for organizational leaders – and those who support them – as they make their way along their DEI journey. In this podcast, Natalie Norfus and Shanté Gordon explore how leaders can create space for authentic human connection through the lens of DEI. We know you’re busy, so we focus on practical strategies and best practices that improve employee engagement, retention, and impact.
“I’ve worked with The Norfus Firm at both Sabra and IsraAID, a non profit whose Board I serve on. There were a number of things we were involved with from DEI training to coaching. And with all the amazing things Natalie & Shante offer, it is their ability to connect that for me is what makes them so successful and inspiring.”
“One of the most impressive things about The Norfus Firm is that they don’t offer cookie-cutter services. Over the years, they’ve invested time in understanding our business and the individuals on our team, and they have consistently tailored their offerings to meet our evolving needs.”
“Working with The Norfus Firm was an empowering and incredibly positive experience. Their exceptionally capable and empathetic staff made them a superb choice for advancing our organization, including executive leadership and mid-management, within the DEI space. They took the time needed to understand our mission and laid the groundwork for a more diverse, inclusive, and equitable organization moving forward. We looked forward to every call and milestone and trusted their perspective and expertise. We were grateful to have worked with them and wouldn’t hesitate to recommend them to any firm or organization.”