About Us

Our Approach

We are a decidedly people-focused team that takes a data-forward approach to understanding the “why” behind workplace interactions, with the goal of developing solutions that align with a client’s strategic objectives. People problems are complex and require a great deal of emotional intelligence, so we approach every situation with the highest level of care and attention to detail.

We take pride in becoming part of our clients’ businesses for the duration of the projects. In this regard, we take time to really get to know the people and business priorities of our clients. We do this because we believe people solutions must be authentic to an organization. We do not provide “off the shelf” solutions or only US-centered strategies for global clients. We understand that strategies have to account for a variety of factors in the different locations in which our clients do business.

DEI Strategies, Outsourced HR and Executive Search Services

What We Do

In the words of our founder, Natalie E. Norfus, “we solve people problems.” That means that we address a variety of topics relating to how people experience their jobs and each other in the workplace. The firm was formed in early 2019 and was born out of nearly two decades of HR & DEI experience that Natalie gained. Today, we have an alliance of consultants that help bring organizational solutions to our clients in various areas including:

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Success stories

“I’ve worked with The Norfus Firm at both Sabra and IsraAID, a non profit whose Board I serve on. There were a number of things we were involved with from DEI training to coaching. And with all the amazing things Natalie & Shante offer, it is their ability to connect that for me is what makes them so successful and inspiring.”

Rick Matros
CEO & Chair of the Board, Sabra Health Care REIT

“One of the most impressive things about The Norfus Firm is that they don’t offer cookie-cutter services. Over the years, they’ve invested time in understanding our business and the individuals on our team, and they have consistently tailored their offerings to meet our evolving needs.”

Kate Walton
Owner & CEO, Steyer Content

“Working with The Norfus Firm was an empowering and incredibly positive experience. Their exceptionally capable and empathetic staff made them a superb choice for advancing our organization, including executive leadership and mid-management, within the DEI space. They took the time needed to understand our mission and laid the groundwork for a more diverse, inclusive, and equitable organization moving forward. We looked forward to every call and milestone and trusted their perspective and expertise. We were grateful to have worked with them and wouldn’t hesitate to recommend them to any firm or organization.”

Kristin Sprinkle
Co-CEO, Skeo Solutions