through workplace culture assessments,
internal investigations, and advisory.
We deliver data-driven, people-centered audits and assessments that reveal the root causes to workplace challenges and provide actionable insights to drive meaningful, strategic change.
We conduct trauma-informed, culturally aware HR investigations that uncover the underlying dynamics of workplace issues, ensuring clarity, accountability, and actionable recommendations that support reconciliation and compliance.
We provide expert-led advisory through coaching, facilitation, and thought partnership, helping leaders navigate complexity, build alignment, and drive culture-forward decision-making with confidence.
We facilitate human connection
We foster trusted spaces
We encourage accountability
We believe intentionality drives progress
We require data to make decisions
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Natalie E. Norfus is the founder and managing owner of The Norfus Firm, where she helps organizations move beyond surface-level HR and workplace culture initiatives to drive sustainable, people-centered change. With nearly two decades of experience as a labor and employment attorney, in-house HR executive, and Chief Diversity Officer, Natalie blends legal insight with inclusive leadership strategy. Her work includes internal investigations, executive coaching, and organizational culture audits, designed to uncover root issues and create accountability. She’s also the co-host of What’s the DEIL?, a podcast for organizational leaders and those who support them, exploring how to lead inclusively through complex workplace dynamics.
Shanté Gordon is an inclusion strategist, executive coach, and trauma-sensitive wellness facilitator with The Norfus Firm, where she helps organizations turn good intentions into authentic, people-first practices. Shanté began her career in supply chain management before moving into senior operations and marketing roles across music, e-commerce, and fitness. Experiencing burnout led her to pivot toward wellness and trauma-informed leadership, a shift that grounds her current work.
Today, Shanté blends change-management expertise, mindfulness practice, and data-driven insight to help organizations align culture with values, foster resilience, and drive lasting organizational change. She is also the co-host of What’s the DEIL? with Natalie
Stephanie is a seasoned paralegal and business operations professional with over 20 years of experience supporting organizations in legal, human resources, and administrative functions. As the Business Support Manager at The Norfus Firm, she plays a pivotal role in ensuring operational efficiency, managing business processes, and supporting strategic initiatives.
With a deep expertise in HR internal investigations, Stephanie facilitates the critical administrative aspects of investigative processes, ensuring compliance, confidentiality, and efficiency. She coordinates witness interviews, organizes documentation, and assists in the preparation of investigation reports to support thorough and effective case management.
Stephanie’s extensive background in legal and administrative management equips her with a keen eye for detail and a solutions-oriented mindset. She is instrumental in maintaining seamless workflows, optimizing business operations, and providing invaluable support to the firm’s leadership team.
We conduct data-driven, people-centered audits and assessments to help organizations gain deep insights into key areas such as workplace culture, leadership effectiveness, and Inclusion. By combining qualitative and quantitative methods, we uncover underlying challenges, strengths, and opportunities that impact employee experience and organizational performance. Our assessments go beyond surface-level metrics to provide actionable insights that drive meaningful change. Whether evaluating leadership alignment, cultural integration, or inclusion efforts, we equip companies with the knowledge to make informed, strategic decisions that enhance workplace effectiveness
We lead trauma-informed, culturally aware HR investigations that uncover the root causes of workplace issues while ensuring legal defensibility and compliance. Our process blends empathetic interviews with objective analysis to produce clear, actionable findings and strategic recommendations. More than resolving incidents, we help organizations identify patterns, reduce risk, and strengthen workplace culture.
We offer expert-led advisory that helps leaders navigate complexity, build alignment, and drive culture-forward decision-making with clarity and confidence. Drawing from deep field experience, we translate insights into actionable tools—through coaching, facilitation, and thought partnership. Our content and engagements, including light papers, toolkits, webinars, podcasts, and speaking opportunities, spark new thinking, challenge outdated norms, and elevate proven strategies for inclusive, high-performing workplaces. Whether guiding long-term transformation or supporting everyday decisions, our advisory work equips leaders to embed equity and excellence at every level
