We consider ourselves industry agnostic – that means that we have the great pleasure of working with clients that represent a myriad of services, products, and perspectives. More than what our client organizations do, we love working with clients who are:
Ready to be accountable for DEI and other people-centered initiatives, from the C-suite throughout all other levels of the organization
Open to engaging in uncomfortable conversations and facing hard truths that might be uncovered during our engagement.
Willing to properly resource DEI and other people-centered functions so the work does not fall on one or two people to execute.
We facilitate human connection
We foster trusted spaces
We encourage accountability
We believe intentionality drives progress
We require data to make decisions
We are committed to partnering with clients to break down institutional inequities, increase representation across all levels of an organization and create spaces where people feel that they belong. Are you ready to elevate your people strategies?
Natalie E. Norfus is the founder and managing owner of The Norfus Firm, where she helps organizations move beyond surface-level HR and workplace culture initiatives to drive sustainable, people-centered change. With nearly two decades of experience as a labor and employment attorney, in-house HR executive, and Chief Diversity Officer, Natalie blends legal insight with inclusive leadership strategy. Her work includes internal investigations, executive coaching, and organizational culture audits, designed to uncover root issues and create accountability. She’s also the co-host of What’s the DEIL?, a podcast for organizational leaders and those who support them, exploring how to lead inclusively through complex workplace dynamics.
Shanté Gordon is an inclusion strategist, executive coach, and trauma-sensitive wellness facilitator with The Norfus Firm, where she helps organizations turn good intentions into authentic, people-first practices. Shanté began her career in supply chain management before moving into senior operations and marketing roles across music, e-commerce, and fitness. Experiencing burnout led her to pivot toward wellness and trauma-informed leadership, a shift that grounds her current work.
Today, Shanté blends change-management expertise, mindfulness practice, and data-driven insight to help organizations align culture with values, foster resilience, and drive lasting organizational change. She is also the co-host of What’s the DEIL? with Natalie
Stephanie is a seasoned paralegal and business operations professional with over 20 years of experience supporting organizations in legal, human resources, and administrative functions. As the Business Support Manager at The Norfus Firm, she plays a pivotal role in ensuring operational efficiency, managing business processes, and supporting strategic initiatives.
With a deep expertise in HR internal investigations, Stephanie facilitates the critical administrative aspects of investigative processes, ensuring compliance, confidentiality, and efficiency. She coordinates witness interviews, organizes documentation, and assists in the preparation of investigation reports to support thorough and effective case management.
Stephanie’s extensive background in legal and administrative management equips her with a keen eye for detail and a solutions-oriented mindset. She is instrumental in maintaining seamless workflows, optimizing business operations, and providing invaluable support to the firm’s leadership team.
