I've really enjoyed working with Natalie and her team on several complex employment investigations. Having worked as in-house counsel herself, Natalie brings a refreshingly practical and business-minded approach to investigations and her recommendations. She's also really thoughtful about cultural differences and varying perspectives, which makes a huge difference in how investigations are handled. I also appreciate that they're smart about scoping investigations - they don't go overboard when a more focused approach will do the job. They've also embraced Al and other tech tools that help control costs without sacrificing quality or attention to detail. Natalie has been a great partner and I'll definitely keep working with her firm.er data-driven, people-centered audits and assessments that reveal the root causes to workplace challenges and provide actionable insights to drive meaningful, strategic change.

The Norfus Firm is an indispensable resource I rely on as a 30 year employment lawyer and offer to clients who need assistance navigating through employment related investigations, internal conflicts and DEI in 2025. I have relied on them for the past 10 years. Natalie Norfus and her team are prompt, efficient, organized and have a clear framework for approaching the most complex and difficult issues. My clients have relied on the Norfus Firm for internal investigations involving all forms of harassment and discrimination, ADA and disability issues, and internal workplace conflicts. Whether interacting with management or employees, the Norfus Firm has just the right approach tailored to the specific dynamics.

We’re so grateful to have partnered with The Norfus Firm for over 10 years and recently during a time of organizational transition. Natalie and her team hold deep legal expertise, and more importantly, a thoughtful and collaborative approach to very sensitive and complex matters as change is never easy. Their approach has made all the difference navigating case research and investigations, drafting internal and external communications, and addressing its impact on long-term business practices. The team's guidance is steady, clear, and always grounded in what is best for our team and organizational mission. Natalie and the team were truly navigating our organizational change with us— listening, advising, and helping us move forward with confidence. We couldn’t have asked for better partners during such an important moment.

“I’ve worked with The Norfus Firm at both Sabra and IsraAID, a non profit whose Board I serve on. There were a number of things we were involved with from DEI training to coaching. And with all the amazing things Natalie & Shante offer, it is their ability to connect that for me is what makes them so successful and inspiring.”

“I’ve worked with The Norfus Firm at both Sabra and IsraAID, a non profit whose Board I serve on. There were a number of things we were involved with from DEI training to coaching. And with all the amazing things Natalie & Shante offer, it is their ability to connect that for me is what makes them so successful and inspiring.”

One of the most impressive things about The Norfus Firm is that they don't offer cookie-cutter services. Over the years, they've invested time in understanding our business and the individuals on our team, and they have consistently tailored their offerings to meet our evolving needs.